Frequently Asked Questions
We have compiled a list of questions that our owners have asked when they first were interviewing us to be their property manager. If there are any questions that are not on this list that you still need answered, please call our office at (330) 920-7460. We would love to have a chat about how we can make your property a profitable investment for you!
1. Are we familiar with Section 8 Housing?
Yes, we are able to place Section 8 tenants in your rental by helping pass the inspection process, getting the proper paper work signed, and advertising to the correct people. We are also able to give our best advise if using the Section 8 Voucher will be profitable for your investment.
3. If I have more than one property, is the Admin Fee charged for each property, if I have more than one?
No. Our $250.00 Administrative/ Startup Fee is only charged to an owner once. This fee stays the same across the board, whether an owner has 1 property or 40.
5. Are all owners required to use CC Realty preferred vendors?
No. We offer our contractors to be used if an owner wants to use them. If an owner already has contractors that they prefer to use or if they want to complete Maintenace repairs themselves, we can help coordinate repair appointments with the tenants.
2. If I have a tenant already living in the property, does CC Realty change their lease agreement as soon as management starts?
Yes, we want all of our tenants to be held under the standards of our documents. We can adhere to the same dates that there current lease states with different terms that will protect you and the tenant. If there is no documentation between tenant and landlord, we will make one as soon as management starts.
4. Do we require tenants to clean the carpets when they move out?
We suggest all tenants to professionally clean the carpets before they move out. However, if this does not happen, our carpet cleaner charges by square feet of each room and $2.00 a stair.
6. What is the $35.00 Administrative Support Fee?
This fee is an hourly charge for any property management tasks that are over and above what our management agreement states our services are. This includes meeting utility companies for turn on/offs and any eviction court appearances.
7. Do we charge any fees for when a property is vacant?
If you as the owner of the property are actively working on rehabbing your rental and working with us to get your property profitable again, there will be no vacancy charges. If you are wanting to hold a vacant property while you incur funds to improve it or any other reasons, we will charge a vacancy fee of $100.00 a month to watch over the home and make sure it is locked/secured and properly winterized.
9. What areas in Ohio do you provide Property Management Services for?
8. Are there extra charges for services performed on weekends or holidays?
This depends on the situation. Our preferred vendors may charge extra if they so choose so for emergencies or holiday repairs. CC Realty will do our best to work with you no matter the situation and if the work falls under our extra administrative service fees.
We service all areas in the North East Ohio Region. We are selective to some areas in Cleveland. We will also prefer to visit your property before taking on management services to make sure the property is in our area of service.